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Mobile phone companies are evil, irritating, and stupid defacto monopolies

[I'm sure this is nothing new and has been amply documented elsewhere but I'm in rant mode, not research mode, so here we go.] We're going to London soon so my wife calls up AT&T to make sure our iPhones will work in the UK. We already knew all about the ridiculous prices they charge for international data roaming (viewing a 3-minute video on YouTube would cost about $40!), so turning that feature off for the duration is not going to be a problem. After unlocking the phones for international access, the woman informed Meg of two other tidbits of mobile phone company idiocy:

1. If my iPhone is on in the UK and the phone rings but I don't answer, the call goes to voicemail. As it should. But somehow, I get charged for that call at $1.29/minute *and* perhaps an additional call from my phone to the US, also billed at $1.29/minute. Individual voicemails are limited to 2 minutes, but if I get 10 2-minute voicemails over the course of a couple days, I'm charged $25 for not answering my phone. And then I have to listen to all the voicemails...that's another $25. Insane and inane.

2. But it gets even more unbelievable! Then the woman tells Meg that when the iPhone is hooked up to a computer via USB, you shouldn't download the photos from the phone to the computer because you'll incur international data roaming charges and further that the only way to deal with this is to wait to sync your photos when you get back to the US. W! T! F! How is that even possible? This sounds like complete bullshit to me. The iPhone somehow calls AT&T to ask permission to d/l photos? Verifies the EXIF data? Informs the US government what you've been taking pictures of...some kind of distributed self-surveillance system? Is this really the case or was this woman just really confused about what she was reading off of her script?

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This entry was published on May 14, 2008 at 10:51 am.

Tags for this entry:  att  apple  iphone  telephony  travel 

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